Browse the Policy Terms That Cover Your Account
When you open an account and use our services — including funding through DANA, OVO, or GoPay — you agree to these terms. Our policy sets out how transactions are initiated, how account data is stored, and the conditions under which access may be restricted based
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on local law in Indonesia. Eligibility is determined by your region and the applicable legal framework; we do not extend service to areas where access is not permitted under local regulation. Payment activity through local e-wallets is logged at the transaction level. This means each DANA,
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OVO, or GoPay deposit or withdrawal is recorded against your account with a timestamp and reference number — useful if you ever need to raise a query with our support team. Withdrawals go through a short identity check before funds are released, consistent with standard account-security
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practice. These terms may be updated from time to time. When they change, we post the revised version here with the effective date. Continuing to use the service after a change is posted means you accept the updated terms. If any part of these terms is
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unclear, reach out through the support paths listed on this page before transacting.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.